Version 2026-08-v1
Lead Purchase & Credit Policy
Pricing
Prices are set per project category with separate exclusive and shared amounts. The price displayed at checkout is the price charged, and it is stored permanently with your purchase record.
Exclusive vs shared
- Exclusive: no other company can purchase that project.
- Shared: up to the published maximum in effect at the time of purchase, currently three.
- Once any shared purchase exists, exclusive is no longer offered for that project.
Purchase flow
A purchase moves through started, payment initiated, payment confirmed, finalized, then unlocked. Contact details are released only after our server confirms payment. Unfinished checkouts expire and release the slot.
Reporting an issue
Report a purchased project from your dashboard. Common accepted reasons include:
- Disconnected or invalid phone number.
- The homeowner did not submit the request.
- The property is outside the stated ZIP code.
- Duplicate of a project you already purchased.
What is not credited
- The homeowner did not answer or did not respond.
- The homeowner chose another company.
- The project budget or scope was not what you hoped for.
Review
Our team reviews the original homeowner submission, the phone verification record and the audit trail before deciding. Decisions are recorded against the purchase.